KANE has service centres in Welwyn Garden City, Hertfordshire, and Atherton, Manchester, accredited to ISO9001 offering a fast and efficient turnaround for our products.

KANE's fully trained staff repair all current and obsolete Kane-May Combustion and Hawk Energy Analyser products.

Our Service Specifications explain exactly what is included in our service prices and, unlike other companies, our fixed service prices include sensors and key parts.

We enclose a report detailing how we received your instrument, what faults were found and actions taken with required parts also detailed. Our fixed pricing system means no hidden costs (excluding optional toxic sensors/cases) and no surprising repair bills.

If you have further question, please contact the Service Department but, to recap, here’s what KANE offers:

• Fixed price Check & Recalibration including calibration certificate & one year warranty on all work;
• Fixed price Full Service including standard sensor replacement, calibration certificate & one year warranty on all work;
• Full service report, free postage to a UK mainland address & no hidden extras or small print;
• Optional sensors are repaired / replaced at extra charge;
• Product abuse is excluded from above, as is the cost of sending analysers to KANE.

Returning Your Analyser to Kane

Download details on how to return your analyser click here.

For Service Enquiries contact:

Northern Service Centre

Tel: +44 (0) 1942 873434

Fax: +44 (0) 1942 873558

email: click here for details

Southern Service Centre

Tel: +44 (0) 1707 384834

Fax: +44 (0) 1707 384833

email: click here for details