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Customer Satisfaction Survey

Thank you for purchasing a Kane International product.

By completing this short survey you are giving us your perception of how well we meet your needs, helping us to find out about the things you’d like us to improve.
For each appropriate question, please rate us by choosing: Excellent /Good /Average /Below Average /Poor /Not applicable

Customer Satisfaction Survey

How easy was it to buy our products?

How quick was our delivery time?

How easy was our Product Registration process?

What do you think of our product?

How should we improve your buying process?

Other :

If you experienced a Warranty issue, how did you feel we dealt with it?

If you returned a product for Service or Repair, how well did we explain our costs?

What do you think of our Service or Repair?

How could we make your analyser Service or Repair better?

Other :

What was your experience calling us by phone?

What did you think of our website?

Would you recommend Kane to a colleague or friend?*

Required - Please choose Yes or No

Yes

No

Do you have any comments that you would like to make?

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