KANE CARE is our promise to never let you down or your money back

How do I book KANE CARE Service & Recertification?

Here’s how - If on a smartphone, click 3 Menu bars on left side of screen before steps 2 & 3:

  1. Go to kane.co.uk
  2. Sign in or register then click your email address on top of screen
  3. Click KANE Dashboard to find your analyser then click Manage
  4. Click Service / Recertify & follow instructions
  5. After payment, note KANE’s RMA job ref number for free tracked delivery to KANE
  6. Choose DPD or Royal Mail - you’ll need a printer for DPD or to use Royal Mail’s collect from home service
  7. Follow instructions & enter KANE RMA job ref no when required
  8. To hand deliver to KANE, please put analyser in our red box by front door by 10am for same day service

We same day service, recertify & return your analyser to arrive next day by 9am

Click here to manage your KANE CARE Service & Recertification

Any questions? Call 08000590800 or email [email protected] if outside UK or Ireland

Why book my analyser’s Service & Recertification via kane.co.uk?

KANE CARE is our award winning promise to never let you down or your money back

  • 10 year warranty with annual KANE CARE Service & Recertification

  • Same Day KANE CARE Service & Recertification or your money back*

  • 20 years all inclusive pricing - includes probe, charger, carry bag & printer repair or replacement

  • Free overnight tracked delivery to KANE & 9am next day return & Saturday

  • Theft protection - You receive 50% off a new analyser if yours is stolen

*not KANE 9xx, EGA or AQA analysers with optional toxic gas sensors or UKAS certificates which require another 24 hours. Full KANE CARE terms & conditions.

KANE CARE 5 Year Service Plan for new KANE Analysers

Our 5 year KANE CARE Service Plan for your standard configuration analyser has all KANE CARE benefits plus:

  • Peace of mind - no further costs for 5 years
  • 10% saving on your KANE CARE Service & Recertification
  • Free theft protection cover - if stolen, we replace your analyser for free
  • Secure activation via kane.co.uk
  • Only available from KANE & authorised distributors

What do I return with my KANE analyser?

  • Place our freepost delivery label on your analyser packaging
  • Include your contact details with email & mobile number
  • Note any faults or issues we need to know
  • Any accessories to check - probe, printer & charger, etc - We check, repair & replace as required

Where do I return my KANE analyser?

When you use kane.co.uk, it automatically selects our authorised KANE CARE Service Centre

See why fellow professionals trust KANE CARE:

KANE is the UK’s only Analyser Manufacturer with UKAS accreditation to ISO / IEC 17025:2017 for gas, temperature & pressure

KANE is also certified to ISO 9001, ISO 14001 & BS OHSAS 18001

Click here to book your KANE analyser’s Service & Recertification

Any questions? Call 0800 059 0800

Protect your analyser from Cold Weather & Water

Cold Weather

Always place your analyser in a warm room overnight - Cold electronic devices with electrochemical sensors will suffer and condensation may form, degrading performance.

If affected, leave your analyser in a warm place with pump sampling indoor ambient air for up to 3 hours - connect charger to protect battery life.


Always empty your analyser water trap after use - Water in your analyser will cause wrong readings

Always check your analyser filters are dry - replace even if slightly damp

Always hang your probe to drain & dry

Any questions, call 0800 059 0800 or email [email protected]

Already have an analyser?