KANE’s Northern & Southern service centres are the UK’s only authorised KANE analyser Service Centres


How do I book my analyser’s Service & Recertification?

Here’s how - If on a smartphone, click 3 Menu bars on left side of screen before steps 2 & 3:

  1. Go to kane.co.uk
  2. Sign in or register then click your email address on top of screen
  3. Click KANE Dashboard to find your FGA then click Manage to enter its home page
  4. Click Service / Recertify & follow instructions
  5. After payment, note KANE’s RMA job ref number for free tracked delivery to KANE
  6. Choose DPD or Royal Mail - you’ll need a printer for DPD or to use Royal Mail’s collect from home service
  7. Follow instructions & enter RMA job ref no when required
  8. To hand deliver, please put analyser in bright red box by KANE front door by 10am for same day service

We’ll same day service, recertify & post your analyser to arrive next day by 9am

Click here to book your KANE analyser’s Service & Recertification in the UK

Call 08000590800 if you have any questions


Why book my analyser’s Service & Recertification via kane.co.uk?

  • We guarantee Same Day Service when you use kane.co.uk to organise your analyser’s service*

  • We guarantee price you see is price you pay except when your analyser’s been misused

  • We guarantee another year’s no quibble warranty for 10 years every time we receive your analyser

*not KANE 9xx analysers & UKAS certificates

That’s why our Service Centres are the UK’s only authorised KANE analyser Service Centres


Our Fixed Price Service & Recertfication includes:

  • Free tracked next day delivery to KANE
  • Inspection and test of your analyser & accessories then repaired to our specification
  • Internal tubing, water trap & filters, sensors, pump & batteries checked & replaced as required - We may charge if your analyser or accessories are misused & our decision is final
  • Relevant software upgrades
  • Recertification to National Standards with a traceable Calibration Certificate also available online
  • Another year’s No Quibble Warranty for up to 10 years of your analyser’s life
  • Free tracked Next Day by 9am delivery to you - UK mainland only

What do I return with my KANE analyser?

  • Your freepost delivery label on your analyser’s return box
  • Your full contact details with email & mobile number
  • Any faults we need to know
  • Accessories you want us to check (e.g: probe, printer & charger) - We’ll check, repair & replace as required

Where do I return my KANE analyser?

Use kane.co.uk to select your Service Centre or click our Northern or Southern Service Centres to see where we are

Why should I register my KANE analyser?

  • Automatic reminder when time to Service & Recertify your KANE analyser
  • FREE tracked next day delivery to & from KANE
  • Fixed Price Service & Recertification - The price you see is the price you pay
  • Same Day Service guaranteed - Fastest turnaround time possible
  • Easy access to your analyser’s calibration certificates & service history
  • Easy to report your stolen analyser
  • Analyser specific information & resources all in one place

See why fellow professionals think KANE is the UK’s most trusted after sales service provider:

KANE is the UK’s only Analyser Manufacturer with UKAS accreditation to ISO / IEC 17025:2017 for gas, temperature & pressure

KANE is also certified to ISO 9001, ISO 14001 & BS OHSAS 18001

Click here to book your KANE analyser’s Service & Recertification in the UK

Call 08000590800 if you have any questions


Protect your analyser from Cold Weather & Water

Cold Weather:

Always keep your analyser warm overnight - Condensation affects accuracy, causes internal damage and stops you working

Water:

Always check your analyser water trap, filter & probe tubing are dry after every use - Water inside your analyser causes O2 & CO2 readings to be wrong or displayed as “- - - -“

When this happens, try this:
  • Check analyser water trap & filter are bone dry - replace filter even if slightly damp
  • Disconnect analyser from probe and place analyser in a warm room
  • Connect to mains charger to preserve batteries and run analyser with pump ON for 3 hours
  • Take analyser outdoors into fresh air and switch off then restart zero count down outdoors
  • If you still experience problems please call KANE 08000590800
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