HHIC - Heating & Hotwater Industry Council

Government has confirmed to the Heating & Hot Water Industry Council (HHIC) you are a key worker when performing essential heating & hot water repairs in other people’s premises.

This means you can perform essential repairs if you follow Government advice summarised in these 6 steps:

  1. Perform essential repairs and maintenance in people’s homes if you are well, have no symptoms & tell customers before you arrive.
  2. On arrival, wash your hands with soap & water for 20 seconds then wash your hands regularly, particularly after blowing your nose, sneezing or coughing, and when leaving their home.
  3. If you cannot wash your hands, you must use hand sanitiser and have it with you at all times.
  4. Always keep a safe distance of at least 2 metres from any occupants and ensure good ventilation where you are working, including opening windows.
  5. Do not work in any home self isolating or shielding individuals unless stopping a direct risk to their safety - For example, emergency plumbing, heating or electrical repair.
  6. Do not perform ANY work if you have coronavirus symptoms, however mild.

It also means you can apply for a COVID-19 test if you have or have had symptoms - For more information, go to www.https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested