Simon (left) & Nikki (centre) from Grove Assessment Services, Joel (right), Regional Sales Manager for the North West & Midlands
Challenge
Grove Assessment Services required flue gas analysers that offered fast calibration, reliable performance, and simple operation to support their Stoke training centre. With customer assessments often time-sensitive, equipment downtime and complexity were simply not an option.
Solution
For over ten years, Grove Assessment Services has partnered with KANE, choosing KANE analysers across their operation. Supported by KANE CARE, the service and warranty package that includes same-day calibration turnaround, Grove Assessment Services found a solution that met their technical needs—and exceeded service expectations.
KANE’s analysers are known for their durability, intuitive use, and dependable performance. Through regular onsite support from Joel Aspinall, KANE’s Regional Sales Manager, Grove Assessment Services receives hands-on service and tailored advice, strengthening the long-standing relationship.
Results
- Improved engineer efficiency through user-friendly equipment
- Reduced downtime thanks to KANE CARE’s same-day calibration guarantee
- Enhanced customer satisfaction with reliable and consistent performance
- Extended brand trust as many Grove Assessment Services engineers now personally use KANE analysers in their own workplaces
Client Testimonial
“KANE analysers are robust, reliable, and easy to use—perfect for our team. Many of our engineers now use KANE analysers personally, based on their experience here.
The service we receive is exceptional. Joel is always helpful, professional, and friendly. His support is a major reason we continue to work with KANE.”
— Nikki, Grove Assessment Services